Irc Channel
Version 6 (James Turnbull, 11/21/2011 10:05 pm)
| 1 | 3 | James Turnbull | # IRC Channel |
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| 2 | 3 | James Turnbull | |
| 3 | 1 | There are two Puppet-related IRC channels: #puppet and #puppet-dev. |
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| 4 | 1 | The #puppet IRC channel is located on the |
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| 5 | 1 | [Freenode IRC network](http://freenode.net/) (see the |
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| 6 | 1 | [Freenode server list](http://freenode.net/irc_servers.shtml)). It |
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| 7 | 1 | is the hang out place for both users of Puppet (though you'll find |
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| 8 | 1 | most of the developers in there too). The #puppet-dev channel is |
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| 9 | 1 | also on the [Freenode IRC network](http://freenode.net/) and is |
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| 10 | 1 | generally devoted to Puppet development discussions. If you have a |
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| 11 | 1 | development question please feel free to pop in. |
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| 12 | 1 | ||
| 13 | 1 | To keep everything humming along nicely, we have a few simple |
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| 14 | 1 | rules: |
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| 15 | 1 | ||
| 16 | 1 | - Before you ask on the channels, please search the wiki, mailing |
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| 17 | 1 | list archives, and the web. Answering the same questions over and |
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| 18 | 1 | over can test the patience of even the most dedicated volunteer. |
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| 19 | 1 | - Don't ask if you can ask a question, just ask your question. |
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| 20 | 1 | - Please provide us with the search path you followed while |
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| 21 | 1 | searching the documentation, so we can improve the documentation. |
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| 22 | 1 | - If you do not get an answer, please try posting on the |
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| 23 | 1 | [mailing list](http://groups.google.com/group/puppet-users/) |
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| 24 | 1 | instead. There isn't always someone awake and alert on the channel |
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| 25 | 1 | who can help. |
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| 26 | 1 | - If you *do* get an answer to your question, please update |
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| 27 | 1 | [[Documentation Start]] so others don't have to ask the same |
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| 28 | 1 | question again and again. |
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| 29 | 1 | - Be nice. |
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| 30 | 1 | ||
| 31 | 4 | James Turnbull | ## Pasting configuration files |
| 32 | 1 | ||
| 33 | 1 | It is generally considered bad etiquette to paste large amounts of |
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| 34 | 1 | text into an IRC channel, as it takes up all the screen space and |
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| 35 | 1 | breaks the flow of conversation for other users. Instead, please |
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| 36 | 1 | use a "pastie" service such as |
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| 37 | 1 | [http://pastie.org/](http://pastie.org/) and just paste the URL to |
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| 38 | 1 | your text into the channel. |
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| 39 | 1 | ||
| 40 | 4 | James Turnbull | ## Automated Assistance |
| 41 | 1 | ||
| 42 | 1 | There is a bot in the #puppet and #puppet-dev channels, called |
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| 43 | 1 | gepetto (the puppetmaster). It's purpose is to log the channel, |
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| 44 | 1 | help with routine questions, and whatever else IRC bots usually do. |
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| 45 | 1 | Try asking gepetto for help with "gepetto: help". |
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| 46 | 1 | ||
| 47 | 1 | The bot is run by James Turnbull; if there are any problems, please |
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| 48 | 1 | report them to james@lovedthanlost.net. |
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| 49 | 1 | ||
| 50 | 4 | James Turnbull | ## Linking to Redmine and Trac |
| 51 | 1 | ||
| 52 | 5 | James Turnbull | The gepetto bot has the ability to dereference Trac and Redmine shortcut |
| 53 | 1 | links to the full link to the Puppet website. The bot currently |
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| 54 | 1 | understands linking to tickets, wiki pages and Git changesets using |
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| 55 | 1 | #NN, wiki:WikiPage, and changeset:GitSHA respectively. |
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| 56 | 1 | ||
| 57 | 1 | If you're talking to somebody (you start the message with their |
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| 58 | 1 | nick and a colon) then gepetto will also talk to them to give the |
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| 59 | 1 | URL. So if you say freddy: Take a look at #93 then gepetto will say |
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| 60 | 6 | James Turnbull | freddy: #93 is http://puppetlabs.... |
| 61 | 1 | ||
| 62 | 1 | ## Logs |
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| 63 | 1 | ||
| 64 | 4 | James Turnbull | The channels are logged by the channel bot, gepetto, and HTMLized |
| 65 | 1 | archives of the log messages are available of the #puppet channel |
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| 66 | 6 | James Turnbull | at [http://www.puppetlogs.com/puppet/](http://www.puppetlogs.com/puppet/) |
| 67 | 1 | and the #puppet-dev channel at |
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| 68 | 6 | James Turnbull | [http://www.puppetlogs.com/puppetdev/](http://www.puppetlogs.com/puppetdev/) |
| 69 | 1 | ||
| 70 | 1 | ## Ops |
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| 71 | 4 | James Turnbull | |
| 72 | 6 | James Turnbull | If you need a chanop for some reason, ask for: |
| 73 | 6 | James Turnbull | |
| 74 | 6 | James Turnbull | * jamesturnbull |
| 75 | 6 | James Turnbull | * Volcane |
| 76 | 6 | James Turnbull | * jhelwig |
| 77 | 6 | James Turnbull | * lak |